NEWS

Dear Valued Members,

Recently, we have been informed of some cases that Vietnamese members could not receive their products due to very high customs duties in Vietnam.
Member’s support is always a major driver for our development, so we have been trying to keep our price affordable to members in the most possible way.
Unfortunately, although we made every possible effort to handle this issue, the laws and regulations are unique in each country and there is not much we can do about the customs fee in Vietnam.

Therefore, in order to ensure our members’ benefits, we regret to announce that from December 3rd (Friday) onwards, Thanks AI will stop accepting registrations from Vietnam as NFR members.

Even though products cannot be received in Vietnam, Vietnamese people can still register as a member of other countries if the requirement for registration is met.

The countries which have official offices are as follows:

Japan, Taiwan, Hong Kong, Cambodia, Malaysia, Thailand.

And kindly note that there is a slight difference in rules and guidelines between countries which already have a Thanks AI office.

It is also possible to register and receive products in one of other NFR countries.

Thanks AI is taking the utmost care to find a solution to this situation soon.

We sincerely apologize for this inconvenience and thank you for your kind understanding.

Thank you & Best regards,
NFR Customer Service