Thanks AI’s Notice of shipping fee changes for NFR members
May 27, 2022
Dear NFR (Individual Import) Members,
Thank you for continuously promoting Thanks AI’s products and supporting our activities.
During the Covid-19 pandemic, we have been receiving so many orders thanks to the efforts of our valued members.
Due to delays in shipping by EMS during the Covid-19 pandemic, the company is using FedEx and DHL in order that NFR members can receive the products soon while the current shipping fees for NFR are those of EMS.
However, it is rather difficult for the company to continue covering the huge differences in the shipping fees. Therefore, Thanks AI decided to change the NFR shipping fees from 11:00 AM (Japan time) June 1st, 2022. The new NFR shipping fees are primarily based on the revised EMS fees of Japan Post.
We are currently in negotiations with FedEx for the purpose of reducing FedEx’s shipping fees and we will continue using FedEx for the time being while only charging EMS’s shipping fees to our members. If there is any change to this policy, we will make an official announcement.
Any changes in the shipping fees are updated on our official website. Please check the below link for your reference.
We are always grateful for your constant support and we will continue to work hard every day to bring you the best experience working with Thanks AI.
We highly appreciate your understanding and cooperation.
Thank you and Best regards,
Thanks AI NFR Customer Service