Temporary suspension of international mail delivery to the United States

Apr 24, 2020


Dear our valued Members,

We have just been informed of the significant delay in the delivery of international mails to the United States due to flight reduction and suspension resulting from the global spread of new coronavirus infections.

Although having made every possible effort to cooperate with airlines and the US Postal Service in order to ship mails promptly, due to the drastic reduction and suspension of flights, the shipping capacity of Japan Post has decreased significantly.

Therefore, from April 24 (Friday) onwards, EMS international mail to the United States will temporarily be stopped.

The EMS items that have been collected by EMS so far will be shipped sequentially. However, it may take up to 4 months to ship the items with the current shipping volume.

Besides the USA, there are some other countries that EMS has temporarily stopped providing service.

Please refer to this link for further detail as of April 24th 2020: https://www.post.japanpost.jp/int/information/2020/0423_01.html

Thanks AI is taking the utmost care to find a solution for this situation soon.

Please stay tuned on our official website http://nfr.thanksai-global.net/ for the latest news.

We apologize for this inconvenience and thank you for your understanding!

Thanks & Best Regards,