Temporary shipment delay due to Covid-19 pandemic
Apr 15, 2020
Dear our valued Members,
Due to the worldwide spread of new-type Corona virus infectious disease which causes drastic reduction in flights and suspension of aircraft, there is a high possibility that international mail to some countries / regions will be delayed.
Hence, it may take about 2-3 weeks for parcel to arrive.
Besides, acceptance of international mail items, especially EMS, to some countries/territories may be temporarily suspended depending on the pandemic situation.
Please keep updated about the delivery situation on the official website of Japan Post https://www.post.japanpost.jp/int/information/index_en.html
We are sorry for any inconvenience it may cause and would like to ask for your patience.
For further support, please contact Thanks AI Customer Services via firstname.lastname@example.org.
Thank you so much for your kind understanding!
Thanks & Best Regards,