Author Archives: nfr

Dear Valued Members,

We would like to inform you that Payoneer will begin a KYC (Know Your Customer) verification update for existing account holders starting in November 2026. The verification process will be rolled out in phases over several months.

If your account is selected for verification, you will receive an email from Payoneer explaining the required information and documents, along with instructions and a submission deadline.

**What should you do?**

– Please check your email and Payoneer account regularly for verification notifications.
– If you receive a verification request, log in to your Payoneer account and access the Verification Center to review the specific requirements.
– Prepare and submit the requested documents before the deadline stated in the notification.

Depending on your account type and location, you may be asked to provide identification, proof of address, business information, or company registration documents.

Please note that failure to complete the verification by the specified deadline may result in restrictions on receiving payments until the verification process is completed.

If you have any questions about the required documents or verification process, please contact Payoneer Support for assistance.

Thank you for your attention and continued cooperation.

Best regards,
NFR Customer Service

Dear Valued Members,

Please be informed that NFR Customer Service will be closed on November 3,2026

Should you need any support, please do not hesitate to contact us before or after these dates.

Thank you for your continued support in promoting Thanks AI’s products and supporting our activities.

Thank you and best regards,
NFR Customer Service

Dear Valued Members, 

Dear NFR (Individual Imports) Members,

We are pleased to inform you that the emergency system maintenance was successfully completed today, Friday, October 23, 2026, following the implementation of security measures and necessary system environment adjustments.

You can now access the Online Registration pages, Members-Only (Back Office) pages, and the Thanks AI application as usual.

This maintenance was carried out to mitigate security risks, including unauthorized access and potential information leaks resulting from system vulnerabilities, so that members can continue using our services with greater confidence and peace of mind.

We sincerely appreciate your understanding, patience, and cooperation throughout the maintenance period.
Thank you for your continued support.

Dear NFR (Individual Imports) Members,

We would like to provide an update regarding the ongoing emergency system maintenance in response to a PHP vulnerability.

We have received numerous inquiries regarding the expected recovery time. However, at this time, the restoration schedule for each service has not yet been determined.

We sincerely apologize for any inconvenience this may cause and appreciate your patience and understanding.

We will provide updates on the estimated recovery timelines and service resumption status as soon as more information becomes available.

Thank you for your continued understanding and support.

Dear NFR (Individual Imports) Members,

We would like to clarify that our previous announcement contained incorrect information regarding the scope of the emergency system maintenance.

Please note that both the website and the Thanks AI app are affected by the maintenance and may be temporarily unavailable.

**■ Affected Services**

▶ Online Registration: https://fastrack.jp/member/register/

▶ Members-Only Page: https://fastrack.jp/member/

▶ Thanks AI App

We sincerely apologize for the confusion and inconvenience caused by the incorrect information in our previous announcement.

Further updates regarding the maintenance status and service restoration will be provided via our official Facebook page.

Thank you for your understanding and patience.

[IMPORTANT] Emergency System Maintenance Notice Due to PHP Security Vulnerability

To all NFR (individual imports) members,
Thank you for continuously promoting Thanks AI’s products and supporting our activities.

A critical security vulnerability has been reported in PHP, a programming language widely used by web services around the world.

In response, and as a precautionary measure to ensure that all members can continue to use our services safely, we will temporarily suspend the affected services and conduct emergency system maintenance.

During the maintenance period, the following services will be temporarily unavailable.

■ Maintenance Schedule (Japan Standard Time)
Thursday, October 22, 2026, from 18:30 (JST)
The maintenance is expected to take several hours.

－ Affected Services －
▶ Online Registration: https://fastrack.jp/member/register/
▶ Members-Only Page: https://fastrack.jp/member/

This emergency maintenance is being carried out with the safety and security of our members as our top priority.

We sincerely apologize for the short notice and for any inconvenience caused by the temporary suspension of these services.

Updates on the situation will therefore be provided via our official Facebook page and push notifications through the Thank AI Application.

Furthermore, on Saturday, October 24, and Sunday, October 25, if additional urgent security measures become necessary, we may temporarily suspend services or conduct system maintenance without prior notice, prioritizing the safety and security of our systems.

We sincerely apologize for any inconvenience this may cause and greatly appreciate your understanding and cooperation.

Dear valued members,

We would like to inform you of Payoneer’s current list of sanctioned countries for card applications.

According to the list, members from the following 14 countries and region are not eligible to apply for the Money Track debit card:

Afghanistan, Australia, Cuba, Iran, Korea North, Palestinian Territories, Russia, Crimea, Luhansk, Donetsk (Ukraine), Singapore, Sudan, Syria and the United Kingdom

Regarding the UnionPay Prepaid Card, payment services are not available in countries sanctioned by the United Nations. This list remains unchanged since the last announcement.

Among the countries mentioned above:

– Members from South Korea are eligible to apply for the UnionPay Prepaid Card.
– Members from Cuba, Iran are not eligible to apply for the UnionPay Prepaid Card.
– Members from Sudan, and Syria may apply for the UnionPay Prepaid Card; however, approval may be subject to additional review depending on their financial background.

In addition, we would like to announce the following update to the UnionPay Prepaid Card application conditions:

Since November 2023, applicants are required to complete the application process in person and collect their card in Hong Kong. New applicants must provide proof of entry to Hong Kong (e.g., boarding pass, train ticket, or equivalent documentation) as part of the application process.

Thank you for your understanding.

Best regards,
NFR Customer Service

Dear Valued Members,

Please be informed that NFR Customer Service will be closed on October 12,2026

Should you need any support, please do not hesitate to contact us before or after these dates.

Thank you for your continued support in promoting Thanks AI’s products and supporting our activities.

Thank you and best regards,
NFR Customer Service