Author Archives: nfr

Dear Valued Members,

Thank you for continuously promoting Thanks AI’s products and supporting our activities.

Following our announcement on June 13th, 2022 regarding Thanks Pay PV setting functions on BackOffice, this is just a reminder that the 5th of this month is the deadline to set Thanks Pay carryover so that you can receive and use Thanks Pay for your business activities around the 25th of this month.

Please go to Backoffice and set Thanks Pay carryover as soon as possible.

(Changes after the 5th will be applied for the next month.)

Moreover, kindly be informed that NFR members can purchase products using Thanks Pay PV at the exchange rate of 1 JPY=1 Thanks Pay PV.

Thank you for trusting us to deliver the best solutions and services for you and your members.

Thank you & Best regards,
NFR Customer Service

To all NFR (individual imports) members,

Thank you for always using Thanks AI products.
Kindly be informed that the system change for NFR prices has been completed.
From now until the end of this month, NFR members can purchase products at the following prices:

Initial purchase price: JPY 29,800 (12,000PV)
Repeat purchase price: JPY 18,625 (12,000PV)
3Mx1 purchase price: JPY 55,875
6Mx1 purchase price: JPY 111,750
12Mx1 purchase price: JPY 223,500

These new prices are based on March’s average exchange rate and the USD prices below which were used for NFR products in the past.

Initial purchase: USD 200 (12,000PV)
Repeat purchase: USD 125 (12,000PV)

Once again, we sincerely apologize for the change in our policy and we hope to receive your kind understanding and cooperation.

Thank you & Best regards,
NFR Customer Service

Dear Valued Members,

Thank you for continuously promoting Thanks AI’s products and supporting our activities.

We are excited to announce the launch of a special campaign in April 2025 to support all Thanks AI NFR members – the 2 + 1 CAMPAIGN!
━ ━ ━ ━ ━◆< Campaign Content>◆━ ━ ━ ━ ━
★ CAMPAIGN PERIOD: From April 1st, 2025 to April 30th, 2025

★ TARGET MEMBERS: Applicable to all members who purchase 2 boxes (24,000PV) of Thanks AI products during the campaign period.

★ TARGET METHOD: Initial Orders, Repeat Orders and 3M6M12M Orders.

★ CAMPAIGN GIFT:
Adding PROFIL Half Package x 1 (6,000PV) and JOYFIL Half Package x 1 (6,000PV), total 1 box of campaign gift equivalent to 12,000PV.
The Thanks AI products (PROFIL and JOYFIL) selected as campaign gifts are fixed, so members will not be able to choose other products as gifts.

★ CAMPAIGN CONDITIONS:
For every 2 boxes purchased, members will receive 1 box as a campaign gift, which includes 1 PROFIL Half Package and 1 JOYFIL Half Package.
Regarding 3M6M12M Orders,
-During the 3M6M12M×2 period, members will receive 1 campaign gift box.
-During the 3M6M12M ×1 period, members will receive 1 campaign gift box for each additional purchase.

*Please note that there is no maximum limit on the number of campaign gift boxes per month. For example, if a member purchases 8 PROFIL Half packages, he/she will receive 2 campaign gift boxes.

Make the most of this campaign and receive even more amazing gifts!!!
Your satisfaction and happiness are the driving forces behind our continuous efforts to improve our services and bring you the best Thanks AI products.

Thank you & Best Regards,
NFR Customer Service

To all NFR (individual imports) members,

Thank you for using Thanks AI products and please accept our deepest gratitude for your great contributions to Thanks AI activities.

Due to the sharp depreciation of the Japanese Yen, we have decided to change the JPY prices of NFR products on a monthly basis from June 1st, 2022 onwards.

Please be informed that in April, NFR prices will be adjusted based on March’s average exchange rate.

System change time: between 15:00 JST and 18:00 JST on April 1st, 2025

We would like NFR members to refrain from registering and ordering between 15:00 JST and 18:00 JST on April 1st, 2025 due to this system change. New NFR prices will be officially announced after the system change time.

In case the exchange rate remains similar to that of the previous month, the price change may not be carried out.

We sincerely apologize for the change in our policy and we would like to express our highest appreciation for your understanding and cooperation.

Thank you & Best regards,
NFR Customer Service

Dear Valued Customer,

Thank you for continuously promoting Thanks AI’s products and supporting our activities.

To better protect our members against the growing threat of credit card fraud, we are introducing a new security feature — EMV 3-D Secure authentication — to enhance the safety of online transactions.

Effective from March 31, 2025, all members placing orders or registering/updating credit card information on our website will be required to complete an additional identity verification step, along with entering the usual card details and security code.

What is EMV 3-D Secure?
EMV 3-D Secure is an advanced security protocol used by our payment processor, AXES Payment. It helps prevent unauthorized use of your credit card by verifying your identity through device recognition and additional authentication at the time of payment.
This added layer of protection ensures a safer and more secure shopping experience for all our members.

No action is required on your part at this time.

We appreciate your understanding and cooperation, and we remain committed to providing a safe and reliable service for all our valued customers.

Should there be any concerns, please don’t hesitate to contact us.

Thank you & Best regards,
NFR Customer Service

Did you know that your skin is constantly exposed to various harmful factors every day? UV rays from the sun, blue light from electronic devices, and environmental pollutants can all cause damage, leading to issues like pigmentation, wrinkles, and accelerated skin aging.

We are excited to introduce our product, “A.MATERAS UV CREAM”, which not only offers powerful protection but also provides essential nourishment to keep your skin healthy and radiant.

• SPF50+ PA++++: Provides powerful protection against UV rays, preventing premature aging, pigmentation, and wrinkles.
• 5 Types of Growth Factors: Promotes skin regeneration and repair, improving overall texture and radiance.
• Hydration: Contains proteoglycans and swiftlet nest extract that deeply nourish and hydrate the skin.
• Alcohol & Fragrance-Free: Gentle and safe for all skin types.
• Multifunctional: Acts as both sunscreen and makeup base.

Leave all your worries about UV rays behind when you go out, and keep the skin safe and nourished with “A.MATERAS UV CREAM”.

Dear Valued Members, 

We would like to extend our heartfelt appreciation for your continued support of Thanks AI’s products and services. 

We are pleased to inform you that the disruption in our email service (nfr@thanksai.jp) has been successfully resolved, and normal operations have now resumed. 

If you require any assistance or have any further inquiries, please do not hesitate to contact us at any time. 

Once again, thank you for your patience, understanding, and continued support. 

Warm regards, 
NFR Customer Service

Dear valued members,

We would like to express our sincere gratitude for your continued support of Thanks AI’s products and services.

We regret to inform you that, due to unforeseen technical difficulties, we are currently unable to respond to emails from NFR members. We understand that this may cause some inconvenience and deeply appreciate your patience and understanding in this matter.

Affected service: nfr@thanksai.jp

Please be assured that we are actively working to resolve this issue at the earliest opportunity and restore full service.

We remain grateful for your continued support during this time and thank you for your understanding.

Yours sincerely,
NFR Customer Service

Dear Valued Members,

We would like to inform you that our Tokyo warehouse will be closed on March 20, 2025. Regular operations will resume on March 21, 2025.

Please note that orders placed shortly before or during this holiday may experience delays in delivery.

We apologize for any inconvenience this may cause and sincerely appreciate your understanding.

Thank you & best regards,
NFR Customer Service

Dear valued members,

We would like to make Payoneer’s current list of sanctioned countries for card application known to you. According to the list, members from the following 13 countries cannot apply for Money Track debit card:
Australia, Canada, Cuba, India, Iran, South Korea, Myanmar, Palestinian Territories, Russia, Singapore, Sudan, Syria, United Kingdom.

Regarding UnionPay Prepaid Card, its payment service is not provided to the countries sanctioned by the UN and the list of these countries remains unchanged since their last announcement.

Therefore, among the 9 countries aforementioned:
– Members from Canada, South Korea, please apply for UnionPay Prepaid Card.
– Members from Cuba, Iran, and Iraq cannot apply for UnionPay Prepaid Card.
– Members from Myanmar, India, Sudan, and Syria can apply for UnionPay Prepaid Card but may have some difficulties being accepted depending on financial background.

In addition, we would like to announce the following change to UnionPay Prepaid Card Application Conditions:

Conditions for applying for a UnionPay Prepaid Card have changed from November 2023. Accordingly, all members who want to apply for an UnionPay Prepaid Card are required to complete their application in person and collect the cards themselves in Hong Kong. New applicants are asked to provide proof of entry to Hong Kong, such as a boarding pass, train ticket, or equivalent documentation, as part of the application process.

Thank you & Best regards,
NFR Customer Service