Monthly Archives: September 2021

Dear valued members,

We would like to make Payoneer’s current list of sanctioned countries for card application known to you. According to the list, members from the following 11 countries cannot apply for Money Track debit card:

• Canada
• China
• Cuba
• India
• Iran
• Iraq
• South and North Korea
• Myanmar
• Sudan
• Syria
• Russia

Regarding UnionPay Prepaid Card, its payment service is not provided to the countries sanctioned by the UN and the list of these countries remains unchanged since their last announcement.

Therefore, among the 11 countries aforementioned:

– Members from Canada, China, and South Korea, please apply for UnionPay Prepaid Card.
– Members from Cuba, Iran, and Iraq cannot apply for UnionPay Prepaid Card.
– Members from Myanmar, India, Sudan, and Syria can apply for UnionPay Prepaid Card but may have some difficulties being accepted depending on financial background.

Thank you & Best regards,
NFR Customer Service

Dear valued members,

We would like to bring to attention of Payoneer users that Payoneer will be conducting maintenance to its systems on Sunday, October 17th, 2021 commencing at 24:00 AM EST.
The maintenance is estimated to take up to 24 hours.

We expect no outage or degradation in service during this maintenance and no impact to our members’ business.

Thank you & Best regards,
NFR Customer Service.

Dear Valued Members,

We would like to inform that our Tokyo warehouse will be off on the 20th and 23th of September, 2021.
Accordingly, please expect that orders placed on the days right before or during the holiday may take longer time to be delivered than usual.

We apologize for this inconvenience and thank you so much for understanding.

Thank you & Best regards,
NFR Customer Service.