Monthly Archives: March 2022

Dear Valued members,

There is good news that we would like to share with you all about the test results of our product “JoeGenEx”.

Since our JoeGenEx uses so many types of plant ingredients, it costs a lot of money to collect Halal certification for each and every ingredient. As a result, the cost will be reflected in the product price and will be borne by the member, so it is difficult to obtain Halal certification for JoeGenEx.

However, many members are worried about the presence of alcohol, so we conducted a test about the alcohol component, but the result did not detect alcohol in Thanks AI’s JoeGenEx.
Of course, JoeGenEx, made from plant ingredients, does not contain any ingredients related to pigs.

Please check out the below link for the actual test result.
👉 https://nfr.thanksai-global.net/references/589

We highly appreciate your continuous support and your trust in Thanks AI.

Thank you & Best regards,
NFR Customer Service

Dear Valued Members,

Thank you for continuously promoting Thanks AI’s products and supporting our activities.

Currently, we are receiving so many orders and we received information from our Tokyo warehouse that they may not be able to ship out all the orders in a timely fashion.

Hence, NFR orders may experience a delay of one or two days.

However, we expect the situation at Tokyo warehouse returns to normal at the beginning of next month.

We sincerely apologize for the inconvenience and highly appreciate your kind understanding on this matter.

Thank you and Best regards.
NFR Customer Service

Dear Valued Members,

We would like to inform you that NFR Customer Service will be off on the 21st of March ,2022.

We will resume our regular hour from March 22nd ,2022.

Should you need any support, please do not hesitate to contact us before or after the holiday.

Thank you for continuously promoting Thanks AI’s products and supporting our activities.

Thank you and best regards.
NFR Customer Service 

Dear Valued Members,

Thank you for continuously promoting Thanks AI’s products and supporting our activities.

Please be noted that since cancellation, returning and refund do not apply to NFR members, our system does not allow us to cancel NFR orders. Moreover, each order is connected to the card settlement, so we cannot cancel the card settlement.

Therefore, in order to avoid wrong orders, we would like NFR members to always check carefully the account as well as order information before confirming the order.

In case you are using the same smartphone to place orders for many members,
please always push the reload button on “Product order confirmation” page and make sure the account and the order are correct as indicated in the attached image just before pushing “Order” button.

Thanks AI will do our best to make your experience working with us the best to reciprocate your contribution.

We highly appreciate the understanding and cooperation of all the members.

Thank you & Best regards,
NFR Customer Service

Dear Valued Members,

We would like to inform that our Tokyo warehouse will be off on the 21st of March, 2022.

Accordingly, please expect that orders placed on the days right before or during the holiday may take longer time to be delivered than usual.

We apologize for this inconvenience and thank you so much for understanding.

Thank you & Best regards,
NFR Customer Service.

Dear Valued Members,

Thank you for continuously promoting Thanks AI’s products and supporting our activities.

Please be informed that the maintenance of the FASTRACK system will be performed with the following schedule:

Implementation date: March 10, 2022 (Thursday)
Hours: 18: 00-19: 00 JST

Target service
· https://fastrack.jp/member/
· https://fastrack.jp/member/register/

During the maintenance, you may experience some temporary difficulties connecting to the sites.
In that case, please wait for a while and then try to access again.

If there is any problem, feel free to contact us.

Thank you & Best regards,
NFR Customer Service