Author Archives: nfr

Dear Valued Members,

We would like to inform that our Tokyo warehouse will be closed on February 11th, 2026.

The Tokyo warehouse will resume regular hours after the holidays.

Accordingly, please expect that orders placed on the days right before or during the holiday may take longer time to be delivered than usual.

We apologize for any inconvenience this may cause and thank you so much for understanding.

Thank you & Best regards,
NFR Customer Service

Dear Valued Members,

Thank you for continuously promoting Thanks AI’s products and supporting our activities.

Following our announcement on June 13th, 2022 regarding Thanks Pay PV setting functions on BackOffice, this is just a reminder that the 5th of this month is the deadline to set Thanks Pay carryover so that you can receive and use Thanks Pay for your business activities around the 25th of this month.

Please go to Backoffice and set Thanks Pay carryover as soon as possible.
(Changes after the 5th will be applied for the next month.)

Moreover, kindly be informed that NFR members can purchase products using Thanks Pay PV at the exchange rate of 1 JPY=1 Thanks Pay PV.

Thank you for trusting us to deliver the best solutions and services for you and your members.

Thank you & Best regards,
NFR Customer Service

Dear valued members, 

We would like to make Payoneer’s current list of sanctioned countries for card application known to you. According to the list, members from the following 14 countries cannot apply for Money Track debit card: 
Afghanistan, Australia, Canada, Cuba, India, Iran, South Korea, Myanmar, Palestinian Territories, Russia, Singapore, Sudan, Syria, United Kingdom. 

Regarding UnionPay Prepaid Card, its payment service is not provided to the countries sanctioned by the UN and the list of these countries remains unchanged since their last announcement. 

Therefore, among the 9 countries aforementioned: 
– Members from Canada, South Korea, please apply for UnionPay Prepaid Card. 
– Members from Cuba, Iran, and Iraq cannot apply for UnionPay Prepaid Card. 
– Members from Myanmar, India, Sudan, and Syria can apply for UnionPay Prepaid Card but may have some difficulties being accepted depending on financial background. 

In addition, we would like to announce the following change to UnionPay Prepaid Card Application Conditions: 

Conditions for applying for a UnionPay Prepaid Card have changed from November 2023. Accordingly, all members who want to apply for an UnionPay Prepaid Card are required to complete their application in person and collect the cards themselves in Hong Kong. New applicants are asked to provide proof of entry to Hong Kong, such as a boarding pass, train ticket, or equivalent documentation, as part of the application process. 

Thank you & Best regards, 
NFR Customer Service

Dear Valued Member,

We sincerely thank you for your dedication and outstanding efforts throughout 2025.
As one of our qualified members, you are invited to join the upcoming 2026 Thanks AI Incentive Tour!

To confirm your participation, please register by email no later than January 15, 2026, and include the following information in your message:

• The country you wish to join for the Incentive Tour
• The number of participants attending
• Your total travel points achieved (if below 40 points, please indicate your payment method for the difference according to the event rules)
• A copy of your passport

For more information about the Incentive Tour, please refer to the following links:
Incentive 2025 in Japan: Japanese version English version
Incentive 2025 in Taiwan and Hong Kong: Chinese version  English version
Incentive 2025 in Malaysia: Chinese version  English version

How to Register:
Please contact NFR Customer Service via email at nfr@thanksai.jp no later than January 15, 2026 to register your participation.

Please note:

• Participation is only valid under the qualified member’s own name.
  If an eligible member wishes to transfer their qualification to an immediate family member who is also a Thanks AI member, proof of relationship must be provided. No other transfers will be accepted.
• If you request to cancel after booking your flight and itinerary through the company, any cancellation fees incurred will be your responsibility.
• Please ensure that you prepare all necessary travel documents and visas required for the destination. Your passport must be valid for at least six months from the date of travel.
• The company reserves the right to adjust the event details according to actual circumstances.

We look forward to celebrating another year of success together — see you on the Incentive Tour!

Thank you and best regards,
NFR Customer Service