Dear Valued Members,
Please be informed that NFR Customer Service will be closed on the following dates in April and May 2025.
● April 29th (Wednesday)
● May 1st (Friday)
● May 5th (Tuesday)
Should you require any assistance, please do not hesitate to contact us before or after the holidays.
We sincerely appreciate your continued support in promoting Thanks AI’s products and activities.
Thank you and best regards,
NFR Customer Service
Dear Valued Members,
We would like to inform that our Tokyo warehouse will be closed on the following dates in April and May 2026.
● April 29th (Wednesday)
● May 1st (Friday)
● May 4th (Monday)
● May 5th (Tuesday)
● May 6th (Wednesday)
Please note that orders placed just before or during the holiday period may experience delays in delivery.
We sincerely apologize for any inconvenience this may cause and greatly appreciate your understanding.
Thank you & Best regards,
NFR Customer Service
Dear valued members,
We would like to inform you of Payoneer’s current list of sanctioned countries for card applications.
According to the list, members from the following 14 countries are not eligible to apply for the Money Track debit card:
Afghanistan, Australia, Canada, Cuba, India, Iran, South Korea, Myanmar, Palestinian Territories, Russia, Singapore, Sudan, Syria, and the United Kingdom.
Regarding the UnionPay Prepaid Card, payment services are not available in countries sanctioned by the United Nations. This list remains unchanged since the last announcement.
Among the countries mentioned above:
– Members from Canada and South Korea are eligible to apply for the UnionPay Prepaid Card.
– Members from Cuba, Iran, and Iraq are not eligible to apply for the UnionPay Prepaid Card.
– Members from Myanmar, India, Sudan, and Syria may apply for the UnionPay Prepaid Card; however, approval may be subject to additional review depending on their financial background.
In addition, we would like to announce the following update to the UnionPay Prepaid Card application conditions:
Since November 2023, applicants are required to complete the application process in person and collect their card in Hong Kong. New applicants must provide proof of entry to Hong Kong (e.g., boarding pass, train ticket, or equivalent documentation) as part of the application process.
Thank you for your understanding.
Best regards,
NFR Customer Service
To all NFR (individual imports) members,
We would like to express our heartfelt appreciation for your continuous support and contribution to Thanks AI activities.
It is with great pleasure that we share with you the official commission calculation rate (PV rate) applied in the commission of March which is to be calculated and paid out in April.
Due to the small fluctuation in the exchange rate over the last month, the commission calculation rate applied in the commission of March which is to be calculated and paid out in April will remain the same as the commission calculation rate applied in the previous month at the following rates:
PV rate JPY/USD rate
0.0065 153.85〜166.66
We remain committed to enhancing our services and strive to continually meet your expectations. Your steadfast support serves as the driving force behind our continuous improvement efforts.
Thank you & Best regards,
NFR Customer Service
Dear Valued Members,
Dear Valued Members,
Thank you for continuously promoting Thanks AI’s products and supporting our activities.
Following our announcement on June 13th, 2022 regarding Thanks Pay PV setting functions on BackOffice, this is just a reminder that the 5th of this month is the deadline to set Thanks Pay carryover so that you can receive and use Thanks Pay for your business activities around the 25th of this month.
Please go to Backoffice and set Thanks Pay carryover as soon as possible.
(Changes after the 5th will be applied for the next month.)
Moreover, kindly be informed that NFR members can purchase products using Thanks Pay PV at the exchange rate of 1 JPY=1 Thanks Pay PV.
Thank you for trusting us to deliver the best solutions and services for you and your members.
Thank you & Best regards,
NFR Customer Service
To all NFR (individual imports) members,
Thank you for always using Thanks AI products.
Kindly be informed that the system change for NFR prices has been completed.
From now until the end of this month, NFR members can purchase products at the following prices:
Initial purchase price: JPY 31,600 (12,000PV)
Repeat purchase price: JPY 19,750 (12,000PV)
3Mx1 purchase price: JPY 59,250
6Mx1 purchase price: JPY 118,500
12Mx1 purchase price: JPY 237,000
These new prices are based on March’s average exchange rate and the USD prices below which were used for NFR products in the past.
Initial purchase: USD 200 (12,000PV)
Repeat purchase: USD 125 (12,000PV)
Once again, we sincerely apologize for the change in our policy and we hope to receive your kind understanding and cooperation.
Thank you & Best regards,
NFR Customer Service