Monthly Archives: August 2026

Dear valued members,

We would like to inform you of Payoneer’s current list of sanctioned countries for card applications.

According to the list, members from the following 14 countries are not eligible to apply for the Money Track debit card:

Afghanistan, Australia, Canada, Cuba, India, Iran, South Korea, Myanmar, Palestinian Territories, Russia, Singapore, Sudan, Syria, and the United Kingdom.

Regarding the UnionPay Prepaid Card, payment services are not available in countries sanctioned by the United Nations. This list remains unchanged since the last announcement.

Among the countries mentioned above:

– Members from Canada and South Korea are eligible to apply for the UnionPay Prepaid Card.
– Members from Cuba, Iran, and Iraq are not eligible to apply for the UnionPay Prepaid Card.
– Members from Myanmar, India, Sudan, and Syria may apply for the UnionPay Prepaid Card; however, approval may be subject to additional review depending on their financial background.

In addition, we would like to announce the following update to the UnionPay Prepaid Card application conditions:

Since November 2023, applicants are required to complete the application process in person and collect their card in Hong Kong. New applicants must provide proof of entry to Hong Kong (e.g., boarding pass, train ticket, or equivalent documentation) as part of the application process.

Thank you for your understanding.

Best regards,
NFR Customer Service

Dear Valued Members, 

Dear Valued Members,

We would like to inform that our Tokyo warehouse will be closed on August 11th, August 13th and August 14th 2026.

The Tokyo warehouse will resume regular hours after the holidays.

Accordingly, please expect that orders placed on the days right before or during the holiday may take longer time to be delivered than usual.

We apologize for any inconvenience this may cause and thank you so much for understanding.

Thank you & Best regards,
NFR Customer Service

Dear Valued Members,

Please be informed that NFR Customer Service will be closed on August 11th and August 13th.

Should you need any support, please do not hesitate to contact us before or after these dates.

Thank you for continuously promoting Thanks AI’s products and supporting our activities.

Thank you and best regards,
NFR Customer Service

Dear Valued Members,

Thank you for continuously promoting Thanks AI’s products and supporting our activities.

Following our announcement on June 13th, 2022 regarding Thanks Pay PV setting functions on BackOffice, this is just a reminder that the 5th of this month is the deadline to set Thanks Pay carryover so that you can receive and use Thanks Pay for your business activities around the 25th of this month.

Please go to Backoffice and set Thanks Pay carryover as soon as possible.
(Changes after the 5th will be applied for the next month.)

Moreover, kindly be informed that NFR members can purchase products using Thanks Pay PV at the exchange rate of 1 JPY=1 Thanks Pay PV.

Thank you for trusting us to deliver the best solutions and services for you and your members.

Thank you & Best regards,
NFR Customer Service