Monthly Archives: September 2026

Dear valued members,

We would like to inform you of Payoneer’s current list of sanctioned countries for card applications.

According to the list, members from the following 14 countries and region are not eligible to apply for the Money Track debit card:

Afghanistan, Australia, Cuba, Iran, Korea North, Palestinian Territories, Russia, Crimea, Luhansk, Donetsk (Ukraine), Singapore, Sudan, Syria and the United Kingdom

Regarding the UnionPay Prepaid Card, payment services are not available in countries sanctioned by the United Nations. This list remains unchanged since the last announcement.

Among the countries mentioned above:

– Members from South Korea are eligible to apply for the UnionPay Prepaid Card.
– Members from Cuba, Iran are not eligible to apply for the UnionPay Prepaid Card.
– Members from Sudan, and Syria may apply for the UnionPay Prepaid Card; however, approval may be subject to additional review depending on their financial background.

In addition, we would like to announce the following update to the UnionPay Prepaid Card application conditions:

Since November 2023, applicants are required to complete the application process in person and collect their card in Hong Kong. New applicants must provide proof of entry to Hong Kong (e.g., boarding pass, train ticket, or equivalent documentation) as part of the application process.

Thank you for your understanding.

Best regards,
NFR Customer Service

Dear Valued Members,

Dear Valued Members,

Please be informed that NFR Customer Service will be closed from September 22 to September 23, 2026.

Dear Valued Members, 

Dear Valued Members,

Thank you for continuously promoting Thanks AI’s products and supporting our activities.

Following our announcement on June 13th, 2022 regarding Thanks Pay PV setting functions on BackOffice, this is just a reminder that the 5th of this month is the deadline to set Thanks Pay carryover so that you can receive and use Thanks Pay for your business activities around the 25th of this month.

Please go to Backoffice and set Thanks Pay carryover as soon as possible.
(Changes after the 5th will be applied for the next month.)

Moreover, kindly be informed that NFR members can purchase products using Thanks Pay PV at the exchange rate of 1 JPY=1 Thanks Pay PV.

Thank you for trusting us to deliver the best solutions and services for you and your members.

Thank you & Best regards,
NFR Customer Service

Dear Valued Members,

Thank you for your continued support in promoting Thanks AI’s products and supporting our activities.

Please be informed that, due to scheduled AWS maintenance, the web servers will be restarted during the following period:

Implementation date: Wednesday, September 16, 2026
Time: 18:00–18:30 (Japan time)
Affected services:
Back Office (https://fastrack.jp/member/)
Online Registration Page (https://fastrack.jp/member/register/)
Official Website (https://www.thanksai.jp/)

During the restart, you may temporarily experience difficulty connecting to the affected services.
If this occurs, please wait for a while and try accessing them again.

We apologize for any inconvenience this may cause and appreciate your understanding and cooperation.

Thank you and best regards,
NFR Customer Service