Author Archives: nfr

Dear Valued Members,

Finally, the BIG day has arrived!!

We would like to bring to your attention that as of today, NFR members can access to Thanks Pay PV setting functions on BackOffice and you can now allocate a certain amount of your monthly commission to your Thanks Pay account automatically.

If you make the setting by the 5th of July, you can use Thanks Pay after receiving the set amount of Thanks Pay around the 25th of July, so please make the setting by following the simple steps below as soon as you look through this announcement.

Kindly find detailed information on the operation and usage of Thanks Pay at the following link:
https://nfr.thanksai-global.net/wp-content/uploads/2021/03/Thanks-Pay-Manual-1.pptx

We have completed only the BackOffice parts necessary for Thanks Pay PV setting at the moment, but by the time you receive your very first Thanks Pay PV around the 25th of this month, everything will be up and running to meet your business needs.

We are trying every day to make your experience working with us the best we can to reciprocate your contribution. And to that end, any feedback from your side would be sincerely appreciated.

Thank you & Best regards,
NFR Customer Service

Dear Valued Members,

In order to promote the business of our valued members, we are pleased to announce that the new payment system for NFR members – Thanks Pay will be completed at 18:00 (Japanese time) on June 13, 2022.

Up until now, the monthly bonus has only been paid to the MONEY TRACK (debit card), but with this new program, NFR members can also choose to receive the bonus with Thanks Pay PV. With Thanks Pay, members can transfer PVs, receive PVs among NFR members, register membership, purchase Thanks AI products and more.

We believe Thanks Pay is a very useful program since we have received some feedbacks about NFR members having difficulty applying for MONEY TRACK debit card, especially from members in 11 countries where Payoneer’s service is not available. Our Thanks Pay program will help you to solve this problem.

Install Thanks AI App now and enjoy Thanks AI’s activities with faster, cleverer and more modern tool!!!

After the 13th of June, NFR members can set the mount of Thanks Pay they want to allocate from June’s commission, which will be calculated in July and can use Thanks Pay after receiving the set amount of Thanks Pay around the 25th of July.

If Thanks Pay amount is not set by the 5th of July, you cannot receive Thanks Pay in July for your business activities, so please do not forget to set Thanks Pay amount as soon as possible after the 13th of June.

Thanks AI’s development and all of our improvements so far would not have been possible without our members’ continued trust and support.
We are trying every day to make your experience working with us the best we can to reciprocate your contribution.

Thank you & Best regards,
NFR Customer Service

Dear Valued Members,

Thank you for continuously promoting Thanks AI’s products and supporting our activities.

Recently we have been receiving many requests from NFR members asking for password resets.

Kindly understand that we handle personal information with great care, so we cannot disclose member’s registration information. Therefore, in order to prevent account loss, we would like NFR members to securely keep registered name, ID and password.

Moreover, NFR customer service needs to confirm the member’s identity, so when making the inquiry, kindly contact us by using the email address which was supposed to be registered.

We highly appreciate the understanding and cooperation of all the members.

Thank you & Best regards,
NFR Customer Service

To all NFR (individual imports) members,

Thank you for always using Thanks AI products.

Kindly be informed that the system change for NFR prices has been completed.

From now until the end of this month, NFR members can purchase products at the following prices:

Initial purchase price: JPY 25,600 (12,000PV)
Repeat purchase price: JPY 16,000 (12,000PV)
3Mx1 purchase price: JPY 48,000
6Mx1 purchase price: JPY 96,000
12Mx1 purchase price: JPY 192,000

These new prices are based on May’s average exchange rate and the USD prices below which were used for NFR products in the past.

Initial purchase: USD 200 (12,000PV)
Repeat purchase: USD 125 (12,000PV)

Once again, we sincerely apologize for the change in our policy and we hope to receive your kind understanding and cooperation.

Thank you & Best regards,
NFR Customer Service

Dear Valued Members,

Thank you for continuously promoting Thanks AI’s products and supporting our activities.

We apologize to announce that we continue receiving larger than usual number of orders and this situation may last for some time to come.

Therefore, our Tokyo warehouse may occasionally not be able to ship out all of NFR shipments as scheduled and we would like to ask NFR members to expect a couple of days delay for NFR shipments this month.

We sincerely apologize for any inconvenience this may cause and would like to ask for your patience.

Thank you so much for your kind understanding!

Thank you & Best regards,
NFR Customer Service

To all NFR (individual imports) members,

Thank you for using Thanks AI products and please accept our deepest gratitude for your great contributions to Thanks AI activities.

Due to the sharp depreciation of the Japanese Yen, we have decided to change the JPY prices of NFR products on a monthly basis from June 1, 2022 onwards.

Please be informed that in June, NFR prices will be adjusted based on May’s average exchange rate.

System change time: between 15:00 JST and 18:00 JST on June 1, 2022

We would like NFR members to refrain from registering and ordering between 15:00 JST and 18:00 JST on June 1 due to this system change. New NFR prices will be officially announced after the system change time.

We sincerely apologize for the change in our policy and we would like to express our highest appreciation for your understanding and cooperation.

Thank you & Best regards,
NFR Customer Service

Dear Valued Members,

Thank you for continuously promoting Thanks AI’s products and supporting our activities.

Currently, we are receiving so many orders and we received information from our Tokyo warehouse that they may not be able to ship out all the orders in a timely fashion.

Hence, NFR orders may experience a delay of one or two days.

However, we expect the situation at Tokyo warehouse will return to normal at the beginning of next month.

We sincerely apologize for the inconvenience and highly appreciate your kind understanding on this matter.

Thank you and Best Regards
NFR Customer Service

Dear Valued Members,

Thank you for continuously promoting Thanks AI’s products and supporting our activities.

Please be informed that the server maintenance will be performed according to the following schedule:

Implementation date: May 30th, 2022 (Monday)
Hours: 00:00 to 09:00 JST

Target service: thanksai-global.jp
※ You can find this page from the ”Careers” part on Back Office.

During the maintenance, you may experience some temporary difficulties connecting to the target service.
In that case, kindly wait for a while and then try to access again.

※ For Back Office, and Online registration page,
since they are not subject to maintenance, you can continue to use these sites during the maintenance time.

If there is any problem, please feel free to contact us.

Thank you & Best regards,
NFR Customer Service

Dear NFR (Individual Import) Members,

Thank you for continuously promoting Thanks AI’s products and supporting our activities.

During the Covid-19 pandemic, we have been receiving so many orders thanks to the efforts of our valued members.
Due to delays in shipping by EMS during the Covid-19 pandemic, the company is using FedEx and DHL in order that NFR members can receive the products soon while the current shipping fees for NFR are those of EMS.

However, it is rather difficult for the company to continue covering the huge differences in the shipping fees. Therefore, Thanks AI decided to change the NFR shipping fees from 11:00 AM (Japan time) June 1st, 2022. The new NFR shipping fees are primarily based on the revised EMS fees of Japan Post.

We are currently in negotiations with FedEx for the purpose of reducing FedEx’s shipping fees and we will continue using FedEx for the time being while only charging EMS’s shipping fees to our members. If there is any change to this policy, we will make an official announcement.

Any changes in the shipping fees are updated on our official website. Please check the below link for your reference.

References

We are always grateful for your constant support and we will continue to work hard every day to bring you the best experience working with Thanks AI.
We highly appreciate your understanding and cooperation.

Thank you and Best regards,
Thanks AI NFR Customer Service

 
 
Dear Valued Members,

We would like to inform you that NFR Customer Services will be off on the 2nd and 3rd of May 2022.

We will resume our regular hour from May 4th, 2022.

Should you need any support, please do not hesitate to contact us before or after the holiday.

And please note that we cannot perform any changes to the orders which are to be shipped out on the 2nd of May, so we would like to ask NFR members to place orders with care between the 28th of this month and the 2nd of next month.

Thank you for continuously promoting Thanks AI’s products and supporting our activities.

Thank you and best regards,
NFR Customer Service