Author Archives: nfr

Payoneer Scheduled Maintenance

 

Dear valued members,

We would like to bring to attention of Payoneer users that Payoneer will be conducting maintenance to its systems on Sunday, October 17th, 2021 commencing at 24:00 AM EST.
The maintenance is estimated to take up to 24 hours.

We expect no outage or degradation in service during this maintenance and no impact to our members’ business.

Thank you & Best regards,
NFR Customer Service.

Tokyo warehouse’s holiday in September

 

Dear Valued Members,

We would like to inform that our Tokyo warehouse will be off on the 20th and 23th of September, 2021.
Accordingly, please expect that orders placed on the days right before or during the holiday may take longer time to be delivered than usual.

We apologize for this inconvenience and thank you so much for understanding.

Thank you & Best regards,
NFR Customer Service.

Holiday of NFR Customer Service in September 2021

 

Dear Valued Members,

Please be informed that NFR Customer Service will be off on September 2nd, 2021.

We will resume our regular business hours from September 3rd, 2021.

Should you need any support, you are more than welcome to contact us before or after the holiday.

Thank you for continuously promoting Thanks AI’s products and supporting our activities.

Thank you and best regards.

NFR Customer Service

Necessary information when contacting NFR Customer Service

 

Dear Valued Members,

In order to provide better service and timely assistance as well as protect all member’s personal information, we would like NFR members to write registered Member Name and ID when contacting NFR customer service.
If the inquiry emails do not include Member Names and IDs, NFR customer service will ask for this information first to confirm the identity of the inquirers.

And please also note that for some cases, we may ask for more registration information like the date of birth or phone numbers so that we can ensure the security of our members personal information.

We are trying every day to advance our services and it is your continued support that will always be our major motivation.

Thank you and best regards.
NFR Customer Service

Application Conditions of Money Track and UnionPay Prepaid Card

 

Dear valued members,

We would like to make Payoneer’s current list of sanctioned countries for card application known to you. According to the list, members from the following 11 countries cannot apply for Money Track debit card:

• Canada
• China
• Cuba
• India
• Iran
• Iraq
• South and North Korea
• Myanmar
• Sudan
• Syria
• Russia

Regarding UnionPay Prepaid Card, its payment service is not provided to the countries sanctioned by the UN and the list of these countries remains unchanged since their last announcement.

Therefore, among the 11 countries aforementioned:

– Members from Canada, China, and South Korea, please apply for UnionPay Prepaid Card.
– Members from Cuba, Iran, and Iraq cannot apply for UnionPay Prepaid Card.
– Members from Myanmar, India, Sudan, and Syria can apply for UnionPay Prepaid Card but may have some difficulties being accepted depending on financial background.

Thank you & Best regards,
NFR Customer Service

Tokyo warehouse’s holiday in August

 

Dear Valued Members,

We would like to inform that our Tokyo warehouse will be off on the 9th and 13th of August, 2021.

Accordingly, please expect that orders placed on the days right before or during the holiday may take longer time to be delivered than usual.

We apologize for this inconvenience and thank you so much for understanding.

Thank you & Best regards,

NFR Customer Service.

Thanks AI’s Proteoglycan – top quality material in the world

 

Dear valued members,

We are pleased to announce that the next video of the presidential webinar series is already out.
This is the second one in a 3 video series featuring Proteoglycan – a miracle compound which was in the past unaffordable to most of us. And nowadays, there are so many people who are confused by multiple health supplements containing proteoglycan on the health market.

But what is the difference between Thanks AI’s Proteoglycan and other companies that makes our products so unique? Let’s watch the video to find out the answer!

★The theme: Thanks AI’s Proteoglycan – top quality material in the world
★Lecturer: Mr. Makoto Fujiwara, President and CEO of Thanks AI Co., Ltd.
★Release date: August 5th, 2021
★Delivery destination: Please visit Thanks AI’s official YouTube channel here for the president’ s webinar.

👇 👇 👇

And there will be more informative presidential webinars, so make sure to subscribe to
★ “THANKS AI PRESIDENT WEBINAR OFFICIAL” YouTube channel ★

by following this below link to be informed of any new video or watch again missed webinar if any.
https://www.youtube.com/channel/UC6D9yVCNLDaLStIjR4xQDpw/playlists?view_as=subscriber

Thank you & Best regards,
NFR Customer Service

Holiday of NFR Customer Services in August 2021

 

Dear Valued Members,

Please be informed that NFR Customer Services will be off on August 13rd, 2021.

We will resume our regular business hours from August 16th, 2021.

Should you need any support, you are more than welcome to contact us before or after the holiday.

Thank you for continuously promoting Thanks AI’s products and supporting our activities.

Thank you and best regards.

NFR Customer Service

Back Office 2021’s Massive Improvement

 

Dear Valued Members,

We are proud to inform you about the massive improvement in our Back Office, which will be completed on August 2nd. By the virtue of many valuable feedbacks from members as well as our staffs for which Thanks AI is extremely grateful, upgrades have been made extensively.

Even though we were receiving many BackOffice improvement requests in the past, we couldn’t carry out these requests as quickly as we hoped because we have to focus on creating a new system for newly opening countries.

Ever since the corona virus pandemic spread throughout the world, however, it hasn’t been possible to move freely, let alone open a new country, so we made the most of this situation to carry out long awaited BackOffice upgrades.

Major upgrades are as follows:

1. Member card
The following items have been added into your member card:
QR code for new registration
URL for new registration: https://fastrack.jp/member/register/?recid= (membership’s number)
Recruit URL: http://www.thanksai-global.jp/?i=(membership’s number)
Member’s title (the highest rank)

This change will help to shorten the process of new member registration.
Just by clicking on either URL for new registration or Recruit URL, you will be directed to the registration page where the new registered member will be your direct referral as sponsor membership number (your ID) will be automatically inserted.

2. Video
Links of YouTube channels of NFR and all the countries with Thanks AI’ official offices as well as that of our president’s webinar can all be found here.

Many videos about Thanks AI’s policy, system and products in each country are uploaded in these channels and available in the local languages.

Whenever you need instructive, educational, or presentational movies relating to Thanks AI in variety of languages, you can satisfy your needs just by visiting this page.

3. Analysis
If a member has no purchase transaction for a period of 6 months, his/her membership status shall automatically be changed into Revocation. Revoked membership cannot make purchase, recruit new member or receive bonus. They will also lose the right to receive the bonus accrued during their membership period.

In order for members to avoid experiencing these inconveniences without the actual intention of withdrawing, along with the current 6-consecutive-months-with-no-purchase reminder sent to member via Thanks AI’s app, we decided to add a function in Analysis allowing members to check if anyone in your group will soon be revoked and be able to inform them promptly.

There are also many minor upgrades as listed below:

4. Daily commission, monthly commission in Global Bonus
The order of ranks has been changed in Daily commission, monthly commission.
The bonus advisor part has been removed.
Currency change
JPY has been changed to PV in daily commission and monthly commission.

5. Illustration binary map
Some information which was before in Japanese has been changed to English.

6. Analysis
“Nationwide” has been changed to “Countries”.
Countries are now in full name in English. For example: JP-Japan

7. Search
“Search” function will be replaced by “Text Binary Map” in the menu on the right.
“Japan” in scroll down is capitalized.

8. Back Office
English wording display in the whole Back office is more readable.

9. Brain
“Brain” has been removed from the menu.

Thanks AI’s development and all our improvements so far would have not been possible without our members’ continued trust and support.

We are trying every day to make your experience working with us the best we can to reciprocate your contribution. And to that end, any feedback from your side would be gratefully received.

Thank you & Best regards,
NFR Customer Services